FAQ

Your Order Confirmation email contains the detail of your order including order number. You also get a tracking number from which you can track your order.

After placing the order, we will process and ship it within 72 hours. The logistics are usually 7-10 days. A total of 10-13 days.

If an error occurs while using a credit card to check out, you can go back and place the order again, and then cancel the order that was not successfully paid. You can contact your credit card company to confirm that your credit card is in good standing. If you have not tried it many times, please contact us for assistance.

Yes, we guarantee to provide customers with a safe and reliable online shopping experience, and we guarantee absolute privacy of customers. We do our best to ensure your confidentiality.

Tracking information for some customers may encounter a bounce-to-sender status. This would mean the package was undeliverable and is now being shipped back to our facility.

We will add new products every week, and will add some unlisted products as soon as possible! Please feel free to contact our customer service via email to learn about specific items or brands.

We encourage people to use Bitcoin and Western Union, howeverwe process Paypal/Visa/MasterCards for limited times. If you did not find the option available,come back another time and pleasecontact customer service.